Frequently Asked Questions
We have a selection of Frequently Asked Questions (FAQs) below, which we hope you will find useful.
Do You Offer Free Estimates/Quotations?
On most occasions, yes we are happy to provide you with a free estimate or quotation. This may be provided verbally when you call us, or in writing and we may have to visit your premises depending on the type of work required. Depending on the location of your premises and the type of job to be done a charge may apply on some occasions - if this is the case then you will be notified by our job booking team when you contact us.
We receive many calls requesting an estimate for fault finding jobs. We are unable to provide a fixed cost for fault finding work due to the work required to investigate the fault. Our job booking team may suggest that we attend for a short period of time to investigate your fault which will be chargeable and once the agreed time limit is up we will update the client with our findings. We will endeavour to repair the fault within the agreed time limit. We find this is the fairest approach for fault finding work.
How Do I Book A Job?
Our job booking team will be happy to discuss your requirements, see our full contact details. You can also book or enquire online.
Who Is Sent To My Premises To Carry Out The Work?
A qualified electrician (and on occasions apprentices) will arrive on time to undertake electrical work. They will possess the required skills and experience to complete the job to a high standard and finish on time and on budget
How Quickly Can You Attend A Job?
Our job booking team will be happy to discuss your requirements and depending on the nature of the job, will either schedule a suitable time, or for emergencies arrange for an electrician to attend as soon as we can.
We try and give specific time slots in which we aim to arrive and our job booking team will always keep you informed. If we are unavoidably delayed our booking team will keep you informed. Our vehicles are fitted with SAT NAV tracking devices so our office team always know where each van is located in order to schedule in the closest vehicle to you to attend
Will I Have To Wait In All Day For An Electrician To Attend?
We try give specific time slots in which we aim to arrive and our job booking team will always keep you informed. We are nearly always on time but if delayed our job booking team will keep you informed. Our vehicles are fitted with SAT NAV tracking devices so our office team always know where each van is located and will be in touch with you on the day of your job if they can see that we are being delayed.
When Were You Established?
We were established in 2018 and work throughout London and the UK